Toby Electronics had been looking to upgrade and integrate its website into the main accounting system for the 12 months prior. “Before we started this process the online shop and ERP system operated separately, which meant the team spent hours manually reconciling everything. It also made it impossible to track real-time stock levels, which is vital to ensuring our ecommerce customers get the best experience.”
A transparent implementation
However, Donnelly recognised that timing was of the essence. “Upgrading an ERP system was no mean fit. It consumed a lot of time and work, going to the very heart of what a company does and its ability to fulfill customer orders. This is why I held back. Fortunately we have now found a solution that ticks all the boxes and will support a simultaneous upgrade to our accounts system so all orders can go through the same channel.”
The firm had been clear that it didn’t want anything overly complicated. “We’ve done a lot of scoping with support from K3 who helped us to identify the best solution for our needs. The Sage X3 Standard edition meets our requirements perfectly. It’s powerful, quick and stable. While the out-of-the box version puts some of the onus on us to deliver part of the implementation, I’m happy to take on the responsibility – it keeps costs down and it’s the best way to learn after all.”
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