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Sage CRM Overview

Sage CRM provides a leading class CRM platform that supports on premise or hosted deployments. More than 15,000 small and medium sized companies worldwide use Sage CRM every day to accelerate sales, drive business productivity and make every customer interaction count.

Sage CRM is a full service Customer Relationship Management platform that provides businesses of all sizes with a data and process framework that brings together its teams to enable a single customer view and business planning platform. It provides a single source of information about prospects and customers that businesses can access from any web browser, or on a range of mobile devices.

Accelerating your business success

Sage CRM can integrate an entire business by providing a hub for data flows through or from other applications and resources, like web sites or social media, and your back office and operational systems. Deploy user-centric dashboards to push data and insights to users to improve decision making and advance your thinking about strategy and operational effectiveness.

Sage CRM can be deployed as an out of the box customer relationship management solution that includes pre-configured functions for sales, marketing and customer services, and infinitely configurable automation and workflow. Once you’ve installed it centrally, all your in house teams can access it, from remote offices, or home, or from the field.

Staying a step ahead

In a world where customer loyalty is top of mind, retention metrics can be tracked, monitored and actioned by a Sage CRM system. And Sage is also perfect poised to integrate back office systems such as finance and distribution with customer-facing CRM.  As a result, accurate, up-to-date and time-sensitive information beats at the heart of your CRM, making it a ‘live’, valuable resource.

Joining up your business

Sage CRM benefits three key teams within a business: marketing, sales and customer service.  For the sales team, Sage CRM provides a single view of the customer and their entire contact history.  It acts as a database to manage customer, prospect and supplier contacts and can be used to schedule appointments and tasks, even integrating with Microsoft Outlook. The marketing team can use Sage CRM to create groups of target customers and/or prospects for tracking, reporting and lead generation; and for campaign creation and campaign management.  Out on the front line of customer service, Sage CRM becomes a ‘virtual team member’ profiling customers, and managing both service contracts and warranty requests.

Sage CRM Downloads

Sage CRM Support

Need some support assistance with Sage CRM?

Tel: 0870 873 4387 (uk) | +353 1 293 2000 (ie)  Email:

Technical support

Sage 200 Support

Call: 0845 296 8808 Email: Raise a support request

Sage X3 & Enterprise Support

Call: 0845 080 4169 Email: Raise a support request

Managed Services Support

Call: 0844 225 2500 Email: Raise a support request

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